How do I get more Campbell's® branded soup bowls?
Campbell's® branded soup bowls are a great way to attract attention to your Campbell's® Soup offerings. You may order them by calling 1-800-TRYSOUP.
I need replacement soup variety tags, who should I contact?
Your local Campbell Sales Representative would be happy to help you order replacement soup variety tags for your Campbell's® branded equipment. Please contact your local Campbell Representative or call 1-800-TRYSOUP.
Where do I get replacements parts?
As stated in your Merchandiser Instruction Guide, the manufacturers of Campbell's® branded equipment agree to provide a one-year manufacturer's warranty for parts and labor associated with the repair of equipment defects, commencing on the date of installation. Both during and after the warranty period, replacement parts can be obtained by contacting the manufacturer directly. Their customer service numbers can be found in your Merchandiser Instruction Guide.
How do I drain the water from the steam well on my Campbell's® branded equipment?
If your equipment is not equipped with flex hose drains, the recommended process is as follows:
1) Allow the water in the well(s) to cool completely,
2) Turn the unit off and unplug from the wall to prevent electrical hazards,
3) Use a ladle, measuring cup or 1/6 pan to scoop out as much water as possible,
4) Use a kitchen sponge to remove the remaining water.
The whole process should take less than 5 minutes to complete.